A solution for UPS lost packages

A solution for UPS lost packages

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How frustrating can it get when you realize that the delivery package you have been eagerly waiting to get your hands on is missing or lost? Your pace was at a lightening speed. You head home in an elated anticipation to split open the package carton that was supposedly placed right outside your doorstep. But to your utter disappointment and dismay, an empty porch greets you.

Your trembling fingers reach out for the phone and you do a double take with regards to the tracking status.Details in turn reveals a spot-on delivered status.You let out that disheartened sigh, wondering if there is a possibility of solving that UPS lost package mystery!

You are not the only victim of package thefts. Nationally, 19 percent of American adults - or 49 million consumers - had at least one delivery stolen in the year leading to November 2021.With an alarming increase in this number, there is definitely a burning need to address this surging issue of UPS lost package.

The striking expansion in the online shopping and delivery process, more specifically so, post the COVID era has also brought forth the hard hitting reality of an equivalent rise in the cases of UPS stolen packages being reported.

What can you do when you come across a UPS lost package scenario?

To begin with, don't just sit there moping around feeling all dejected and low. Collect yourself and get your act together. A few steps you can instantly initiate from your end, after you've noticed that your porch has been subject to invasion and looting by a sneak thief in your absence, have been listed below:

  • Contact the package sender. Since they have first hand information about the package like invoice, tracking ID, receipts and so on.
  • You can file a claim with UPS for a package if it has not been delivered 24 hours after the expected delivery date and time. Before filing a claim, make sure you have checked all exterior doors and other locations where the package could be placed, including the porch, back patio, garage, and any area out of potential weather hazards. You should also check with anyone who might have retrieved the package. If you are still unable to locate the package, the sender or the intended receiver can initiate a claim.

How Does the UPS Claims Process Work

For starters, go ahead and initiate a claim with UPS by logging into their site. This is what you will need to do:

You can start a UPS claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment was not received. Here is how to do it:

  • Provide Some Details About the Package This can be the package's tracking number, weight or contact information for the recipient.
  • Let them know about your role in the Claim - Indicate your relationship to the package, i.e if you are the sender, receiver, an appointed representative of the shipper or a third party.
  • Support Your Claim With Additional Documentation - Items such as receipts, invoices and purchase orders can help identify merchandise. Attaching photos of damaged packages is also recommended for damage claims.
  • Submit Your Claim - After which you will get a notification from UPS about your claim once submitted, as well as up-to-date information will be available in your claims dashboard.

The process to investigate a damaged or lost package generally takes 8 to 15 business days. Extenuating circumstances such as insufficient merchandise description or waiting times to receive additional supporting documentation (photos or sales receipts) can extend these time frames.

Login details and more information regarding the same can be found here.

How to manage UPS lost package claim

Make use of the flexibility of the Claims Dashboard by:

  • Editing information and uploading additional supporting documents.
  • Submitting a new claim using their secure application.
  • Review up to 270 days of your claims history. (Review your claims history for up to 270 days.)
  • Export data to create reports.
  • Set your preferences to choose how you are contacted about claims.
  • Customize your dashboard to meet your needs.

How can you combat /prevent the issue of UPS lost packages?

Although there are processes in place to make a claim for UPS lost packages and UPS stolen packages, you may still end up getting no refund. Moreover, the entire claim process is exhaustingly time-consuming and you may not have the time to follow up, keeping in mind your busy schedule. With a few simple safety measures in place you can still prevent these unfortunate occurrences.

1. Get in touch with your Neighborhood Watch

The aim of the neighborhood watch includes educating residents of a community on security and safety and achieving safe and secure neighborhoods. People look out for one another. This stimulates neighborhood awareness and in turn helps in building bonds with neighbors and reduces your risk of becoming a victim to sneak thieves.

2. Install a CCTV camera.

A CCTV camera can be extremely helpful in a situation like UPS lost package and UPS stolen package. The footage from the camera can help you in gaining evidence and that can prove useful in getting hold of the package thieves easily.

3.Make use of Stowfly package receiving and package acceptance service

The question at hand is, why get into the hassle of investigating a UPS lost package in the first place.Prevention is always better than cure! Book a Stowfly instead and make sure your packages are delivered at a reliable location from where you can pick it whenever you want to.

What is Stowfly package receiving and package acceptance service ?

A package receiving and package acceptance service is a safe location to receive your packages. It can be a shop or a store where your packages are safely received and taken care of till you pick them up at your convenience.

Stowfly is an easy, convenient way to get packages delivered to a location near you. They can be anywhere from your neighborhood coffee shop, convenience store or a restaurant. If you are constantly facing the challenges of Missed package UPS , UPS package theft or UPS stolen packages in NYC, Los Angeles, San Francisco, Houston, Chicago, Seattle, Dallas, Austin, Washington DC, Miami, Boston, Denver, Las Vegas, Jersey City & Philadelphia, then book a Stowfly location and ship your online deliveries there and pick up at your own convenient time.

This is a more feasible & practical solution which can totally eliminate the very issue of UPS lost packages from the root.

How does Stowfly work?

Booking a Stowfly package receiving and package acceptance service is simple and easy. All you have to do is:

  • Find a location that works best for you in terms of hours of operation and distance from your home or office.
  • Select the right pricing option between one time use or one of our monthly subscription options.
  • Make your payment and get the full address of the location that you can use as your shipping address while shopping online on any website. You will get a unique PIN code that you will need for pick up at the location.
  • Once your package arrives at our location, we will notify you and you can pick it up at your own convenience.

With a minimal cost of $4 for one time delivery, it just cannot get better than this. Simply book Stowfly package receiving and package acceptance and get rid of all your UPS lost package related woes.

Learn more about functional ways to deal with UPS stolen packages in this blog.