Amazon! Who hasn't used an Amazon service to shop for their needs or send out gifts to their loved ones? Amazon is one of the top delivery services today. However, this does not make it immune from package issues like Amazon package stolen and Amazon missing packages. Amazon delivers hundreds of packages every day in LA. The problem has become so bad that one out of five deliveries will never make it to their destination.
A recent video on news channels shows a grim picture of how bad the situation in LA is. Pictures and videos show the Union Pacific track in downtown LA strewn with boxes and boxes of packages. Package thieves have been targeting the cargo trains in this section of the city as they slow down to offload their load.
Packages sometimes get delivered to the wrong address, stolen from your doorstep, or gets lost in transit. The recent news of package thieves raiding cargo trains shows how thieves have become more creative and how serious this problem is.
Amazon recognizes these problems and has come up with solutions to try and solve most of them. Some of the common problems faced by customers are:
Expecting a package delivery from Amazon but never received it? Think it has gone missing? The first thing you should do is to exhaust all possibilities. Check with your neighbors if they received the package on your behalf or if the package was wrongly delivered to their address. Check to see if the address you provided is correct and check for possible places where the delivery man could have left the package. If you still can't locate your package, go to the Customers Service section and select the kind of help you need. You could also request a refund under the “A-to-z Guarantee.”
If your Amazon package was stolen from your doorstep by the notorious porch pirates, contact Amazon and inform them of the incident. Amazon's A-to-z Guarantee allows you to request a refund for the package stolen. The claim should be filed within 90 days of the purchase. You could also ask for your item to be resent again. Amazon also suggests you wait for up to 48 hrs. In some rare cases, packages may say delivered 48 hrs before arrival. If your package is still a no-show, then, besides informing Amazon, make sure to file a police report as well. It has become increasingly important to consider this a serious crime and keep the porch pirates in check. If your outdoor security camera or doorbell camera caught the porch pirate in the act, make sure to hand over the footage to the police.
Even if you try to plan ahead and be as organized as you can, life happens. At times, a package you scheduled to arrive at your convenient time could be missed resulting in a missed delivery. Amazon accommodates this factor and will try to attempt redelivery at least 4 times. If it still results in an unsuccessful delivery, your package is returned to Amazon for a refund. Alternatively, you can also reschedule another convenient date for delivery from the “Your Orders” section.
An important note to keep in mind is that you should always have your order number, confirmation number, receipts, tracking information, and shipping confirmation email handy. You will need it whether you're claiming a refund, tracking your package, or asking for the item to be resent.
Amazon has devised a few Amazon package receiving solutions to deal with package thefts, misdeliveries, and missed packages. They are by and large helpful to ensure safe package delivery although there are still instances of stolen packages, missed deliveries, lost packages, and missed packages.
You can find this feature in the “Returns & Orders” section of your account. The “Track Package” feature allows you to see your purchase date, shipping date, the date your package was sent out for delivery, and the date you can expect it to arrive. You can also see delivery details like where the package was left. For example, behind the bush, at the front porch, inside the mailbox, etc. However, these details will only be available if the delivery person puts it down after he made the delivery.
This feature allows you to track your package as it makes its way to your given destination. Simply click on “Track Package” from your Amazon account, shipment confirmation email, or the notification on Amazon's app. You can see how many stops there are before your package finally makes it to your doorstep. You can arrange to be available to receive your package.
This service allows the delivery person to take a picture of where your package was dropped off at the time of delivery.
Amazon Lockers are safe and secure self-service kiosks. When you choose an Amazon Locker service, your package is dropped into a designated slot in the kiosk. You will receive an email with a unique 6 digit code to access your package. These lockers are located at supermarkets, convenience stores, banks, and other locations.
Unlike Amazon Lockers, Amazon Hub Counters are assisted pickup locations where you can collect your Amazon packages. After shopping on Amazon you can select an Amazon Hub Counter location near you as your delivery location. Amazon Hub Counters are nearby retail locations like pharmacies, convenience stores, etc. At the store provide the barcode to the staff, who will scan it, retrieve it and hand your package over to you.
With all of the above solutions in place, hundreds of Amazon packages still go missing every day. Everyone is frustrated and wants a real-time working solution to this problem. This is why a new innovative solution and idea came into being. Stowfly was born and this package receiving service allows you to safely receive packages and collect them at the convenience of your time.
Stowfly is a package storage and receiving service. Stowfly partners with local stores and businesses to bring you safe delivery locations. With a minimal cost of $2 per use, get your Amazon packages delivered to a Stowfly location. Choose from different locations and pick the one most convenient to you. All locations are safe to use. Furthermore, every booking is insured by a sum amount of $1000 to give you that added security and peace of mind.
So what are you waiting for? Book a Stowfly today and send your Amazon package deliveries to your chosen alternate shipping address. What's more, Stowfly package storage and receiving service is open to receiving package deliveries from all delivery service providers.